Is it safe to collect rent online?

Yes, when payments run through an established processor. Sumio uses Stripe, a PCI Level 1 certified processor, so card and full bank details are never stored on Sumio, and data is encrypted in transit and at rest.

How long does online rent take to arrive?

After a tenant pays, funds typically reach your connected bank account within a few business days. ACH transfers and the first few payouts can take a little longer while the account is verified.

Who pays the online payment fees?

With Sumio, tenants pay a small convenience fee on online payments and landlords receive 100% of the rent. ACH fees are lower than card fees, and the Pro plan lowers tenant fees further.

How to collect rent online

Collecting rent online replaces paper checks and manual transfers with automatic, trackable payments. Here is how the process works and how to set it up, whether you use Sumio or another tool.

1. Connect a bank account

Online rent collection starts with a payout account. With Sumio, you connect your bank through Stripe, which verifies your identity and handles the money movement. Once connected, rent paid online lands directly in that account.

2. Invite your tenants

Send each tenant an email invitation to their portal. They create an account, see what is due, and can set up autopay so rent is charged automatically each month. You do not have to send reminders or chase checks.

3. Choose ACH or card

Tenants can pay by ACH bank transfer or debit and credit card. ACH is cheaper and best for recurring rent; cards are convenient for one-off payments. With Sumio, the tenant covers a small convenience fee, so you receive the full rent amount.

4. Track payments and follow up

Once payments are flowing, your dashboard shows what is paid, what is late, and the balance for each unit. Late-payment reminders can go out automatically, and every payment is recorded for tax time, so there is no manual reconciliation.

Frequently asked questions

Is it safe to collect rent online?: Yes, when payments run through an established processor. Sumio uses Stripe, a PCI Level 1 certified processor, so card and full bank details are never stored on Sumio, and data is encrypted in transit and at rest.
How long does online rent take to arrive?: After a tenant pays, funds typically reach your connected bank account within a few business days. ACH transfers and the first few payouts can take a little longer while the account is verified.
Who pays the online payment fees?: With Sumio, tenants pay a small convenience fee on online payments and landlords receive 100% of the rent. ACH fees are lower than card fees, and the Pro plan lowers tenant fees further.

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